Babak, you are easily one of the most influential speakers I’ve had at my events. Your perspective on life as well as business is one that I want to keep around me for the rest of my life.
An impactful talk (based on the book I’m writing about the same topic) that showcases the value towards scale, branding, and a business’ sustainability that comes from focusing on customer experience
Topics I typically cover:
Many 7- and 8-figure businesses look to their larger counterparts with awe and intimidation. And often with a sense that the bigger businesses have it easier and “figured-out.” The reality is that no one does. And yet those 9-figure businesses have worked through their challenges. What they learned while continuing to grow, as well as how they currently operate at scale, provides valuable lessons that can benefit all businesses.
This talk draws from my 8 years in helping to build Beachbody from $100 million in revenue to over $1 billion. Just as importantly, my recent years working with 8-figure clients helps ground this talk viscerally in the challenges my clients face each day.
Topics I typically cover:
See the exact analyses that I conduct for my clients & the actions to prioritize based on those learnings. I also include a section specifically for subscription businesses and a bonus on crafting incredible customer experiences.